Periodically, I get asked questions by someone and I think to myself that others could benefit from the answer, as well. Keeping that in mind, this weeks blog is going to cover three questions I encountered in the last week. Hopefully they will be of use to other people, as well.

Question: My HP Inkjet printer has five slots for cartridges, not four. Why is that?

Answer: The typical printer cartridges are black, cyan, yellow, and indigo. Certain printers have a slot for what is called a “photo black” or just “photo” cartridge. This is a specialized ink cartridge that is inteneded to give superior results when reproducing photographs on your inkjet printer. They work with the existing colours, including black, and cannot be substituted with a normal black cartridge. Fun fact: the “photo black” cartridges actually print in varying shades of grey, not black!

Question: I’m confused about your cartridge recycling program. How does it work?

Answer: Helping you recycle your used ink and toner cartridges is part of our business model, as well as our commitment to environmental responsibility. We will accept all types of used plastic cartridges for drop off; as per our buyback program, some of those cartridges may be ones we are willing to pay you for. We pay for used OEM cartridges in good condition; damaged OEM cartridges, remanufactured cartridges, and compatible cartridges will all be recycled but we don’t pay out for them, as we cannot re-use them.

We will also pick up used cartridges, though in most situations quantities must be sufficient for us to make the trip. If you want to see a list of the cartridges we pay for, check out our lists at

Question: How about your electronics recycling program?

Answer: In most cases, if you have used consumer electronics that you want to dispose of safely and in an environmentally friendly manner, we ask that you drop them off at our location in Newcastle, Ontario. We will, as a courtesy, pick up e-waste under certain circumstances as well. If you want to make arrangements send us an email at and we’ll see what we can do to help.

As always, if you have any questions please contact us and we’ll help as best we can!