IMS sales staff is one of its most valuable assets. With inside and outside staff plus a team of support staff, IMS is well positioned to give the support and information that customers need in this ever changing industry. With over 100 plus years in accumulative knowledge IMS continues to grow in its knowledge base offering information and know how to its customers. With a committed agenda to service, IMS is a forerunner in the acquisition on knowledge. Not only with in our in-house R & D but with trips to the orient, US and with-in Canada we are constantly looking for better and easier solutions. It is mandatory that our staff be informed on the changes in the industry so we can provide our customers the edge to assist them in the growing and cost saving in their businesses.